Elevated Futures Education: Operational Service Level Agreement

ELEVATED FUTURES EDUCATION

Education Provision

Agreement Sections

Workload Hour Modeller

Toggle the weekly operational commitment to see how hours are systematically distributed to keep the role sustainable.

Administration Tasks 7.5 Hours

Financial Systems 7.5 Hours

Grant & Funding Sourcing 7.5 Hours

3-Day Sustainable Blueprint

Under a 22.5 hour schedule, the contractor is entirely protected from task fatigue by operating on single-focus days. Two half-days are strictly ring-fenced for complex grant applications, leaving admin and finance to run on highly automated software routines.

Your Workload Support Tools

The single-operator model works because Elevated Futures funds and provides access to modern, pre-configured software solutions that eliminate administrative friction.

DDP-MIS

Maintains student records, progress logs, and registers instantly.

DDP Finance Module

Manages direct budgeting, ledgers, and payroll operations.

SENTINEL (CPOMS)

Secures real-time welfare tracking, safeguarding records, and agency communications.

NEST Portal

Automates pension enrolment and direct scheme updates.

HMRC MTD

Secures direct compliance tax submission pipelines.

grantAI

Finds niche educational grants and prepares draft application bid copies.

Service Level Agreement

Service Level Agreement: School Business Operations, Finance & Sourcing

A deliverable-centric, transparent service agreement structured specifically for independent contractor deployment.

1. Constitutional Preamble & School Autonomy

This Service Level Agreement defines the professional operational services commissioned by Elevated Futures Education LTD, which operates as a private specialist educational provision. As a private independent provider, the Company possesses statutory autonomy to structure its workforce, resource procurement, and administrative workflows independently of mainstream state-school local authority restrictions.

This agreement establishes a business-to-business relationship between the Company and the Contractor, prioritising high-efficiency outputs, modern business automation, and a clear division of operational tasks to ensure sustainable delivery.

2. Single-Operator Workload Feasibility Framework

While a standard single-form entry mainstream school with hundreds of pupils requires distinct, dedicated departments for administration, finance, and grant writing, Elevated Futures Education operates at a highly specialised scale, accommodating a baseline of 12 students supported by 24 staff members.

This unique organisational profile drastically reduces the sheer volume of manual transactional data. By combining these operational disciplines into a single professional portfolio, the Contractor can easily manage the workloads within a flexible 22.5 to 37.5-hour operational week, provided the following systematic workflows are maintained:

Workload Protection Clauses

The Contractor is entirely protected from unscheduled interruptions by school staff, meaning they can designate two-hour morning blocks for deep finance and grant writing without answering administrative queries.

Automated Tech Integration

The Company guarantees to finance and keep active the complete software suite, which includes the DDP-MIS database, integrated budgeting modules, SENTINEL (CPOMS) welfare tools, NEST connections, HMRC digital tax links, and grantAI capabilities, to eliminate manual data entry.

3. Actionable Service Modules and Deliverables

The Contractor is commissioned to execute the following specific, jargon-free business tasks:

Module A: Institutional Administration, Safeguarding Logs & Compliance

The contractor will maintain the school database, log student attendance registers in the DDP-MIS by 10:00 AM daily, input urgent safeguarding actions and student welfare reports directly into SENTINEL (CPOMS), and manage student registration processes as children join or leave the school.

The contractor will coordinate communication channels across the team of 24 staff, manage email systems, handle routine vendor queries, and ensure that all health, safety, and operational check-sheets are filed on time.

Module B: Accounting, Invoicing & Payroll Control

The contractor will issue accurate invoices, match and reconcile bank transactions, track outstanding client payments, and manage vendor invoice payments on agreed cycles.

The contractor will process monthly payroll calculations for the 24 team members using the DDP Finance module, submitting pension schedules through NEST and HMRC real-time information returns on or before the 25th of every month.

Module C: Grant Sourcing, Drafting & Submissions

The contractor will monitor national and regional grant funding portals and leverage grantAI tools, identifying valid opportunities that align directly with the independent special education sector.

The contractor will draft and write highly compelling, complete grant proposals to secure capital, resources, and project funding, and manage the compliance documentation required by active grant awards.

4. Performance Standards & Timelines

To maintain professional standards, service delivery is assessed on concrete outputs, and the specific delivery times are outlined in the table below:

Operational Task Area	Standard Metric / Target	Reporting Cycle
Daily Register & Welfare Audit	Log pupil registers in DDP-MIS and ensure SENTINEL (CPOMS) cases are current by 10:00 AM	Daily term-time tracking
Accounts Reconciliation	All ledger matchings complete and balanced using DDP Finance tools	Weekly reconciliation loop
Payroll Run & HMRC Submission	Draft salaries approved, pension updates posted to NEST, and tax returns filed	Monthly by the 25th day
Funding Opportunity Search	Utilise grantAI to identify and log two new viable grant opportunities	Monthly funding review
Grant Writing Milestones	Draft full proposals and meet funding body limits	As per application deadlines

5. Financial Terms, Schedule & Invoicing

The Company shall compensate the Contractor at the professional rate of £137.50 per hour. The standard service delivery consists of 7.5 hours each day, scheduled from 08:30 to 16:30, with the specific days of work to be decided by the Principal to ensure alignment with the operational needs of the provision.

Any additional hours delivered outside or beyond the agreed weekly working parameters must be authorised in writing by the Principal, and these additional hours shall be compensated at the same baseline rate of £137.50 per hour.

The Contractor shall submit a detailed professional invoice on a monthly basis, and the Company agrees to settle all verified invoices within 14 days of receipt.

6. Contractual Parameters and Termination

This agreement is active for an initial term of twelve calendar months starting on the 1st day of July 2026. This is a business partnership, and the contractor remains responsible for their own tax calculations and National Insurance obligations, utilising independent systems to run their operations.

The contract may be terminated by either party by providing thirty days of written notice. The Company reserves the right to terminate the agreement instantly if the Contractor fails to maintain required regulatory data protections, safe safeguarding compliance standards, or professional financial systems.

7. Execution & Verification

By signing below, the Company and the Contractor agree to be bound by the operational delivery modules, workload protection structures, and compliance standards defined within this Service Level Agreement.

Contractor Full Name

Execution Date

On behalf of Elevated Futures Education LTD

Principal

Date: 30th June 2026

The Contractor

Independent Operations Partner

Date: [Pending Date]